- How is the price set?
- By bedrooms, bathrooms, approximate size, service and add-ons. It is shown before you enter your contact details. If the home is very different from what was described, we tell you before we start, not after.
- Do I need to be home?
- No. Most customers leave a code, a key with the front desk, or meet us once. Access notes are saved to your residence profile.
- What do you bring?
- Everything, including the appropriate products for stone, wood and glass. If you prefer we use products you already have, note it when you book.
- When do I pay?
- Nothing is charged today. After the clean we text or email you a secure payment link, and your receipt arrives by email.
- What if I need to change the time?
- Cancel or reschedule free up to 24 hours before your arrival window. Reply to your confirmation text or email.